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No matter how short or long you’ve been “the boss,” communication will always be your most challenging aspect of the job. You’ll go through recurring phases of focusing on direction, feedback, motivation, correspondence, and more. (That is, if you’re worth your salt as a leader… You’ll be bettering your leadership skills daily.) Communications are always tricky. If I learned nothing else from Daniel Goleman’s Working with Emotional Intelligence, it’s that we need to focus on communication and that communication will always be different for the situation, person, and medium.