Support for DNN CMS, Hotcakes Commerce & More

Helping You is Our Passion

Our team can help your team be more productive. We're the perfect alternative to Evoq DNN Corp Support.

DNN CMS & Hotcakes Commerce Support Options

The Official Hotcakes Cloud & SLA Provider

We support Hotcakes Commerce & DNN CMS. Our team is the same that has been running Hotcakes since the beginning, and our founder has been working on DNN-based websites since it was released.

No one has more experience. Your DNN CMS & Hotcakes website is in good hands.

 

Purchase Support

If you're not a customer yet, you'll need an SLA or DNN CMS & Hotcakes Cloud plan.

Support Portal

If you're already a support customer, you need to look no further. Create a new support request now.

Not Ready to Buy?

When your team needs help, but you're not ready to buy support. Response time is not guaranteed.


Concierge Support — Where Partnership Meets Purpose

This isn’t just support. It’s a relationship built on trust, strategy, and shared goals. Concierge Support is exclusively available for Clients who migrate their website management to Upendo.

  • Regular Content Updates: Stay fresh and relevant without lifting a finger.
  • Unlimited Support: Whether it’s a bug, a brainstorm, or a business idea — we’re here for it.
  • Ask Us Anything: Strategy, SEO, tech stacks, wine pairings — if it helps your business, ask away.
  • Business-Growth Focus: Your website is the heartbeat of your business — let’s make it stronger, together.

This tier of support is only available to Clients who migrate their websites to our care.

Let's Grow Your Business

Concierge Support gives you the freedom to focus while we handle the rest.

Migrate to Upendo

What Does Support Cover?

No matter what, our team will always point you in the right direction. We've even been known to create an example project from time-to-time. Do you want to know the details? You'll find them in the official SLA by Upendo Ventures.

View the SLA

Sponsored Enhancements

Sometimes you don't really need support, but you actually just need a feature added or prioritized right away.
Our team is ready to help you through sponsored enhancements.

Contact Us to Discuss Your Specific Needs

Are you a growth-focused business owner? Migrate your website to Upendo. Let's grow together!