17 April Get Support Today. Get Glanton Next Week. April 17, 2025By Will Strohl | 2 MIN READ We’re proud to officially announce the launch of Upendo DNN Support, our new subscription-based service for DNN Platform users. This offering has been in the making for some time, and it reflects our ongoing commitment to helping businesses succeed with DNN — with confidence, clarity, and continuity. And that’s not all... We’re also excited to announce that the Glanton Modules are coming back next week, fully refreshed, modernized, and ready to power your DNN solutions like never before. DNN Support — Done Right If your organization depends on DNN, you’ve likely experienced the challenge of finding timely, expert support when it matters most. That’s exactly why we created Upendo DNN Support. Direct access to DNN experts Fast response times Guaranteed service levels Module support — including both our refreshed Glanton Modules and the open-source extensions available at UpendoDNN.com A flexible escalation path for more complex needs Built-in flexibility for Enterprise customers with access to deeper technical insight, more complex use cases, and strategic guidance 🎉 Launch Offer: Subscribe to any annual support plan within the first two weeks and get 15% off your first year with coupon code UPENDO15. This offer is valid through the end of April 2025 for the first term only (e.g., month or year). 🎟️ Attending DNN-Connect 2025? If you can show us your ticket or proof of registration, we’ll give you an extra 5% off — for a total of 20% off your first year (annual plans only). Just reach out before you subscribe! (What's DNN-Connect?) Explore plans and pricing at UpendoDNN.com. ⚠️ Legacy Module Note: We will not be providing technical support for older versions of the Glanton Modules, but we’ll do our best to answer general questions where possible. Coming Next Week: The Glanton Modules Return For years, the Glanton Modules have been essential tools for enterprise DNN environments — especially those requiring robust Active Directory and identity management capabilities. Originally developed by Ian Sampson and Barry Waluzko, these modules earned a strong reputation for reliability and flexibility. We’ve been working behind the scenes to bring them back — and they’ll be available starting next week. Here’s what’s included AD-Pro Authentication Seamlessly integrates DNN with your Active Directory for secure, configurable single sign-on (SSO). AD-Pro Users Directory Displays AD users in a searchable, styled directory for intranet and staff portals. AD-Pro Profile Updater Enables users to securely update specific AD profile fields directly from your website. AD-Pro Password Reset Allows users to reset their AD passwords through your DNN site — even if they’ve forgotten their current one. AD-Pro Password Expiry Alerts users when their password is about to expire and provides a built-in renewal process. AD-Pro Synchronization Automatically syncs your DNN user database with Active Directory on your schedule, with custom filtering options. What’s New? This isn’t a copy/paste relaunch — we’ve re-engineered these modules to align with today’s best practices and eliminate legacy issues: ✅ Telerik dependency removed ✅ Licensing engine completely rebuilt (no more Salesforce) ✅ Critical bugs resolved ✅ Performance improved across the board ✅ Support and documentation enhanced What’s Next? This launch marks a new chapter for Upendo Ventures and the DNN community. With the introduction of Upendo DNN Support and the return of the Glanton Modules, we’re delivering the tools and peace of mind you’ve been waiting for. ➡️ Start exploring support plans today 🗓️ Get ready for the module release — just one week away! If you have questions or want to talk through which options are best for your team, reach out to us here. We’re here to help. — The Upendo Ventures Team April 17, 2025By Will Strohl Business, General, Technology, Website DNN CMS, Glanton, Glanton Modules, Software Support, Support, Support Services, Technical Support About the Author Will Strohl Founder & CEO Upendo Ventures Overall, Will has nearly 20 years of experience helping website owners become more successful in all areas, including mentoring, website development, marketing, strategy, e-commerce, and more. Please enable JavaScript to view the comments powered by Disqus. blog comments powered by Disqus Related Posts 5 Reasons You Should Always Purchase a Support Plan Support can be called different things, including maintenance. When using software, many people opt to not buy the optional support provided. However, there are many important reasons why one should not ignore purchasing a software support plan. Upendo Ventures Expands Its Portfolio with Glanton Modules Intellectual Property Announcing Upendo WIN: Website Improvements & Next-Level Support for Small Businesses Small business success starts with a WIN online. But for most business owners, the problem isn’t knowing that—it’s knowing how. I’ve Installed DNN. What’s Next? Sometimes it’s easy to forget some of the simple things when you've been working with something over a long period of time. When this happens, it's easy to overlook how technical, difficult, hidden, or simply not obvious things. You end up in something of an auto-pilot mode. This article helps to outline some of the quick-and-easy things that we often do after first installing DNN. DNN-Connect 2019 Recap: The Next Phase of Our Journey I’m not yet out of Europe. I’m sitting in my hotel room in Paris, enjoying the sounds of the city, just blocks away from the Eiffel Tower. I spent about an hour last night after midnight, exploring the city. I can’t help but reflect on what DNN has done for my life. It’s quite literally changed it, for the better, time and time again. As a minor and superficial example, over 15 years ago when I started with it, I never thought it would lead me to Switzerland or France, much less riding a scooter around the Eiffel Tower after midnight. I’ve come a long way over the years, and so has our community. We’ve all grown, and this conference marked an important new milestone in our mutual journey. Hotcakes Commerce Version 03.02.01 is Full of Community and Support-Driven Updates Our team has been working hard at delivering the next great release of Hotcakes Commerce. This time, we primarily focused on some updates that both our support clients and the community really wanted. We’re very happy to announce that version 03.02.01 is ready for you and it brings with it some very popular updates.