Business Insights

Clear Your Website Form Inbox in Minutes: Bulk Updates, Shared Notes, and Automatic Cleanup

Will StrohlWebsite

Your website brings people to you. Managing their messages should not slow you down. New bulk tools, shared team notes, and automatic cleanup make your form inbox fast and tidy.

A small business team selecting several website form submissions at once and updating them together in runsonUpendo

Less Busywork. More Customer Follow-Up.

Every form on your website is a person reaching out. Managing those messages should feel easy, not like a second job.

The latest runsonUpendo website form management update helps your team organize customer inquiries, update many submissions at once, and spend less time on cleanup.

Update Many Inquiries in a Few Clicks

No more opening every message just to make the same change. Select several inquiries on the current page and update them together.

  • Move work forward: change selected inquiries to New, Reviewed, In Progress, or Completed.
  • Organize your inbox: archive submissions or mark unwanted ones as spam.
  • Stay in control: pick single items or everything visible, see how many you chose, and clear your choice anytime.

Keep Your Team on the Same Page

A status label tells you what changed. A note tells you why. When you move a group of inquiries forward, you can write one shared note. It is saved with each submission, so the next person knows what happened without having to ask.

Bulk actions also show up in each submission's history. That is a big help when someone is covering for a coworker.

See What Worked at a Glance

One problem should never stop the whole batch. Each submission is handled on its own, and you get a clear report:

  • Successful: how many were updated.
  • Skipped: items that already matched your choice.
  • Failed: items that need another look.

Before you archive or mark many items as spam, a quick confirmation shows the action and the count. Controls also fit smaller screens and use clear labels.

Automatic Cleanup, Every Day

Old archives and spam pile up. Now they clean themselves up. A daily task removes eligible records for you:

  • Archived submissions: removed when last changed at least 90 days ago.
  • Spam submissions: removed when last changed at least 30 days ago.

Important: Cleanup uses the date a submission was last changed, not the day it arrived. Deletion is permanent, so save anything you need before it becomes eligible.

Running more than one website? Cleanup runs separately for each site, and a problem on one site never stops the others. We also fixed a site-selection issue for people who manage multiple websites.

Let's Chat!

We'd love to work with you. Let's talk about how.

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